Updating Server Reviews

Started by DavionFuxa, Oct 10, 2011, 01:03 AM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

DavionFuxa

Some server listings have multiple reviews written for their servers. To try to read through each individual review can be tedious and it can be helpful to help sort the reviews or get more information about them. Some ideas to help with sorting through them might be:

Adding More Filters - Having just the one Filter for when the reviews were written seems really lackluster. Myself, I would rather get a breakdown of the Ratings reviewers gave - both for highest Ratings and lowest Ratings. It could also be useful to go further and break it down by the Detailed Ratings for those who want to focus in on a servers specific attributes.

Adding More Details to Server Summary - Something I found helpful on a review site I was viewing recently was a breakdown of numbers of people who Rated a certain way. IE, like X% of people gave a rating of 80 or more or X% of people gave a rating of 60 or less. For servers with a lot of reviews, this would help gauge just how many people might be giving a high rating or a low rating.


yC

Almost going to sleep but i'll give you a quick reply.

Adding More Filters >> It would help if you give me an example of what you are looking for.  I think I am getting this but not quite.

Adding More Details to Server Summary >> I have been thinking what can be added to the summary side, but time and space could be an issue.  Your suggestion of breaking down % seems good.

Thanks for your suggestion.

DavionFuxa

Perhaps to give an example then:

Person A, B, C, D, E, F, G, H, I, and J give a review for Server ExampleRo. Respectively they give scores of 50, 60, 55, 80, 86, 89, 76, 91, 59, and 92. I'm interesting in seeing all reviews rated 60 and below (Maybe I'm a Server Admin and I want to see why people are rating my Server so Low, or perhaps I want to get a feel of what problems people may have been having with the server in case it is something like a corrupt GM, etc).

To review those 4 reviews rated 60 and below, I need to review through all 10 reviews to find them. That might not seem like much but when you kick it up to 20 reviews or 30 reviews that you have to read through on different pages it adds up the time - especially if your on a slower internet connection.

To delve further into the example, let's say those reviewers gave Game Master Ratings as such:

A: 8, 8, 8
B: 7, 8, 8
C: 6, 6, 4
D: 10, 10, 10
E: 9, 8, 9
F: 7, 10, 9
G: 9, 8, 9
H: 9, 7, 7
I: 10, 3, 10
J: 10, 2, 9

I want to specifically focus in on just these ratings because of past experience from other servers where the GM teams were not up to satisfactory standards of Customer Service and with a wish not to go through that again. Where possible I want to search before for GM Ratings below 27 or for a specific Attribute like Helpfulness being 6 or less.

yC

I'll take note of these and save them for next time when I work on improving the review system (same with the like/dislike button).