The server is up most of the time. Out of 10 times I get disconnections, 8 are problems on my end.
I'm not a hardcore player and don't understand much about this, if at all.
I enjoy the game very much. The server is supposed to follow kRO, but I can't tell how close it is to kRO because I don't play kRO, or understand corean to keep myself up to date with the latest kRO features. However everyone says that this is the closest server to kRO, so it's probably true. I am pleased with the content offered to me though.
25x/25x/10x. I think it's great, items are hard to get but not that hard. Leveling is hard but not that hard. It's the perfect spot between unreasonably difficult and unreasonably easy.
There is a cash shop, but everything that is there you can get without donations as well, so I don't see a problem. The server needs money to keep running.
Cash shop items include a number of hats and consumables, like bless scrolls, enriched ores, etc.
Most useful command is @autoloot, which official servers don't seem to have. With this you don't need to pick up items on the floor! What a life saver.
You can also save your loot id settings, and there are many other useful commands as well.
Most people are very friendly. There are 1 or 2 bullies though, but that's to be expected. Overall great community.
This is where I have a problem with. Not the GMs actually, but the administrator, Nova. Before I get to that, I'd like to praise Atticus and Artemis, they were very helpful and friendly.
Nova is very hard to approach. Can't talk to him, can't criticize him. He would feel offended and get defensive easily. Saying "who do you think you are", "I don't have to answer", etc. My english is bad, I always made it clear that I didn't want to offend anyone. I never had a problem like this on other games.
Nova never wanted to answer my questions. The problem is, he thinks that because he is the admin, he doesn't have to answer my questions. That's where we diverge, I think that the provider should always answer the customer's questions. The problem gets worse because my writing is unrefined and like I said...he gets offended too easily. So, I realize there's a language problem here, but at the same time, since I never had this problem before, I feel like this is more of his problem than mine. The fact that he is not willing to answer + getting offended by my messages ultimately led to my forum and discord accounts banned. Probably my game accounts as well at this point, since I changed my nickname in the forums to "deletemyaccountsaswell" or something like that. Because I stopped playing.
The worst part is that I like his server a lot, and always tried to help. I created an autoit macro for selling things and storing things because I would get finger cramps, he allowed me to use the macro, and I shared the macro to the community(which he removed because he thought people could get the wrong idea and start to look for ways to bot and such, but my point is my contribution), I also created a refinement program so the players could learn their chances(not just the chance from upgrade +x to +x+1 like the refinement tables that are already available, but chances from any upgrade level to any upgrade level, taking into account downgrading, staying at same refine level and breaking) and how much they would spend refining. I also made many suggestions, replied on the discussion forums to try to help newbies more newbie than myself. And lastly I also filed many bug reports. Most of them were items descriptions though, but a few were not.
So basically, I left with a bitter taste. He even said that if I caused a ruckus in game he would ban my accounts. Which left me sad because like I said, I was always trying to help, like why would I create a ruckus?
Just to be clear...I don't think Nova is a bad person or corrupt. I think he is trying to do the best for the server and doesn't do his work just for money. He seems like a good person. My problem is that I basically can't approach him lol.
Overall I recommend playing on this server, because it's really fun. Avoid the administrator and you should be fine. The best GM is Artemis, and the best guy to help you with technical issues is Atticus(this guy helped me a lot when I couldn't run the newest client).
The game itself is 10/10, but I gave it a 7/10 because of customer support.