My experience in TalonRO

Started by Wreet, Aug 02, 2017, 02:50 AM

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Wreet

TalonRO is this incredibly big, helpful and friendly community, which is willing to help you wherever you go. This is a very important aspect, if not the most, when talking about a highly social game like Ragnarok. The Discord channel is full of life and enhances even more the social experience. Furthermore, you can use discord to chat directly with the GMs, which is also important to note.

PvM is very extensive and well established, with a lot of different alternatives between custom and official dungeons and mobs. There are also daily and monthly events which always keeps you entertained.

One thing I don't like is the customization or nerfing of some items. In my view, these items makes official PvM much easier and on the other hand changes the meta of Ragnarok very strongly. They did this for what they consider to be rebalancing and there are many people who like it so I won't put it in the cons but it's necesary to note this in case you're thinking of joining the server.

Starting with the cons, the main and most important of them, is that PvP is dead. Its necesary to say that there is two modes, Vanilla and Unrestricted (which allows you to use those custom items I talked about before). This just splits players into two modes which affects the total amount of people playing each one. Even though, the most popular mode nowadays, Vanilla WoE, has just 3 guilds actively competing for the castles. This is a crime in a server which averages 1400+ players online. So, if you're interested mainly in PvP, this is not the server you're looking for. They really must work harder to improve this aspect as the main downside of the server.

Another con is the donation thing. Everything, and if not everything, almost, can be obtained donating. It's compulsory to say that you can get EVERYTHING by grinding, so is not a pay to win server, but it certainly nerfs one of the main aspects of Ragnarok, the before named grinding. This also leads to an extremely controlled economy which is more or less dominated by donation coins price which could be good in a way but it certainly looks artificial with no variation of prices depending on the usage/quantity of the items in the game. This tendency also leads to  Grinding money > Grinding items, which cuts hard the farming thing.

To sum up, PvM = 10/10, PvP = 3/10, Economy = 6/10, Social aspect = 10/10. It deserves a try, I personally like it due to social aspect, but it requires a lot of hard work to improve the PvP scene.

Boreas

#1
QuoteThey really must work harder to improve this aspect as the main downside of the server.

Doing this whole thing in my freetime I cannot work harder on PvP than on my RL job for instance. However, we are working actively on PvP already. You might have noticed the PvP events that popped up during the last weeks for example.


QuoteAnother con is the donation thing. Everything, and if not everything, almost, can be obtained donating.

None of the high-end items ban be obtained through donating. Neither our SQIs, nor other high-end items. New episode items are not added to the donation shop either.


QuoteThis also leads to an extremely controlled economy which is more or less dominated by donation coins price which could be good in a way.

This acxtually helped to keep our economy stable for the last 10 years, so the pros outweigh the cons by far on this one.


Thanks for your honest review, I appreciate the feedback!

Styx

Well, he means Boreas, that a good and smart player can get anything with donations, regardless if it is directly in available there or not. I am surprised though you still need a job beside this server it shouldn't be an obligation but rather a choice you make. True is that your server is better in prospects then any other so called trash not P2W server around which exist for 99% out of lowlife 3thparty users with no dime to spend at all except the stolen credit card they can get their hands on.

Xebrios

https://imgur.com/a/bXI2N great staff on hand, very professional responses as well... Glad I didnt donate.

Boreas

I do think it's very professional to enforce our server rules. Not sure what unprofessional about our responses. You asked why you couldn't donate, I told you that you were banned for having more than one forum account. Then you submitted a ticket and asked if we could delete your forum accounts and I responded with "nope". Sure, I could have written a 20 lines paragraph instead, but it would always come down to "nope, not gonna delete your accounts as we need them for our punishment history". Anyway, better spend your money on a server that does not care about its rules.

Xebrios

No but you would rather come to forums and write a "20 paragraph answer" instead of simply telling me " Sorry, it is against the rules to have multiple accounts, I am going to have to ban those account's and then your free to start over, don't let it happen again" anyways, enjoy your day job because your  private ragnarok server is never going to pay your bills with customer support as shown above. Thanks for the response and to further extrapolate on my point!

RistrettoJoe

Quote from: Xebrios on Sep 11, 2017, 03:28 AM
No but you would rather come to forums and write a "20 paragraph answer" instead of simply telling me " Sorry, it is against the rules to have multiple accounts, I am going to have to ban those account's and then your free to start over, don't let it happen again" anyways, enjoy your day job because your  private ragnarok server is never going to pay your bills with customer support as shown above. Thanks for the response and to further extrapolate on my point!
I don't care how people will reply whether it is with an accusatory tone, without the words "sorry", or without explanations because when you are only reading, it will be difficult to input the emotions as compared to when you're actually talking in real life.

But the guy does have a point.

How petty it is to get banned for having more than 1 forum account. Oh, you might say "Rules are rules". That's understandable. However, can't you forgive the person?
He misunderstood the rules.
He also said "feel free to delete the forum accounts".
He even apologized.
(The fact that he wanted to donate is a bonus)
Then you might reiterate, "the law maybe harsh but it is the law"
Then I'll leave it there, I can't do anything about it.

Whatever. Though, it's kinda funny how the GM is now eager to type paragraphs just to defend the server. Hey GM, don't worry about this guy. If your server is really good, good testimonials will overcome the bad ones  /no1  /ok

Boreas

QuoteHow petty it is to get banned for having more than 1 forum account. Oh, you might say "Rules are rules". That's understandable. However, can't you forgive the person?
If we forgive one person then we have to forgive every person. If we don't then that would be unfair and you will soon find a post on RMS about that. Lol

QuoteHe misunderstood the rules.
Not understanding rules and laws does not mean you are allowed to break them. Oo

QuoteHe also said "feel free to delete the forum accounts".
Your point? He can register a new account and start over, we just don't delete accounts for the reason I listed above.

QuoteHe even apologized.
"Sorry man, I shot your dog."

Quote(The fact that he wanted to donate is a bonus)
Not at all. Donators get no special treatment.

QuoteWhatever. Though, it's kinda funny how the GM is now eager to type paragraphs just to defend the server. Hey GM, don't worry about this guy. If your server is really good, good testimonials will overcome the bad ones
So when someone posts a rage review because he got banned then that's okay, but if I defend myself (not even the server in this case) it's not? Weird logic you have there good sir.

Quoteanyways, enjoy your day job because your  private ragnarok server is never going to pay your bills with customer support as shown above. Thanks for the response and to further extrapolate on my point!
Just shows what kind of person you are: "QQ, I got banned, you suck, your server sucks, go die in a corner". Pathetic. Good luck on your next server~

RistrettoJoe

#8
 /ok

As I have already said, I can't do anything about your rules.


"Your point? He can register a new account and start over, we just don't delete accounts for the reason I listed above."
Relating on the circumstances, my point is he wanted to correct his mistake. The mistake being the fact that he forgot his forum user&pass and decided to make another maybe because he can't retrieve the old ones. And you wouldn't give him that opportunity. I'm pretty sure he wont register new accounts and start over if he was sincere on his apology.

"Sorry man, I shot your dog."
Sorry man, I created more than one forum account *banned*

"So when someone posts a rage review because he got banned then that's okay, but if I defend myself (not even the server in this case) it's not? Weird logic you have there good sir."
Is his review a rage review though?
I simply said it was funny.

(The fact that he wanted to donate is JUST a bonus - no impact)

IvoryMouse

Quote from: Boreas on Sep 10, 2017, 02:38 PM
I do think it's very professional to enforce our server rules. Not sure what unprofessional about our responses. You asked why you couldn't donate, I told you that you were banned for having more than one forum account. Then you submitted a ticket and asked if we could delete your forum accounts and I responded with "nope". Sure, I could have written a 20 lines paragraph instead, but it would always come down to "nope, not gonna delete your accounts as we need them for our punishment history". Anyway, better spend your money on a server that does not care about its rules.

There's being professional, then over enforcement. You're employing over-enforcement for a simple mistake. He made a second forum account. Do you not have Email Recovery/Password Recovery options? Since from the looks of it in this thread that should've been an option for him. Instead you demonize him for making a second account and he had plans to donate, which would've helped you. But instead you chose to burn a bridge for a potential player who probably would've told his friends about the server.

In short, you failed to stay professional and resorted to abuse of power/authority in order to make your point clear. You show no sympathy in the least bit. The man apologized and tried to make a compromise in which you shot down in the form of two letter. "No." so let this be an example to the future players of RO. This is the kind of thing we deal with on the daily basis. If you are going to treat your players this way, then by all means continue to do so. I'm sure when the time comes and the money runs dry you're going to wish you actually turned a blind eye for once.

Looking for: English/NA RO Server. 255/50 Pre-Renewal (Non-Kiel Based) Server OR Highly Custom 2nd Job Renewal Server. No Pay To Win.

Cressy

Quote from: IvoryMouse on Sep 14, 2017, 02:50 PM
There's being professional, then over enforcement. You're employing over-enforcement for a simple mistake. He made a second forum account. Do you not have Email Recovery/Password Recovery options? Since from the looks of it in this thread that should've been an option for him. Instead you demonize him for making a second account and he had plans to donate, which would've helped you. But instead you chose to burn a bridge for a potential player who probably would've told his friends about the server.

In short, you failed to stay professional and resorted to abuse of power/authority in order to make your point clear. You show no sympathy in the least bit. The man apologized and tried to make a compromise in which you shot down in the form of two letter. "No." so let this be an example to the future players of RO. This is the kind of thing we deal with on the daily basis. If you are going to treat your players this way, then by all means continue to do so. I'm sure when the time comes and the money runs dry you're going to wish you actually turned a blind eye for once.

There's definitely a password recovery button.
Spoiler

[close]

But gosh, if only there were some warning, something that told you in no uncertain terms that making a second forum account could get you banned...
Spoiler

[close]

In addition, if for whatever reason you can't access your original master account, make a support ticket? Make a new one, then you just open a ticket explaining what happened, problem solved. Trying to explain it after you've been banned... that's a bit of too little too late in my opinion.
Frankly I'm so damn happy that GMs on Talon don't "turn a blind eye" they have set rules and each player is expected to follow them the same way or EACH player will be punished the same way. There's no favourites, there's no "oh but they're gonna donate", there's the rules, and you follow them. Or if you don't want to, I guess you go somewhere else, which sounds like a solid plan to me.

Delta

The mod sounds like a pretentious teen, the way they handled the issue is completely disrespectful and out of place. I came here looking for opinions about this server, because I considered joining and this thing I see here is absolutely off-putting. Thanks Xebrios for bringing this up!

Boreas

And you dodged all the positive opinions for this "negative" one? Good luck finding a server that's more to your liking then! (And doesn't enforce its rules obviously.)

Delta

Positive opinions are written by people who want their points or rewards for writting them, you will find the very same positive opinions about any server there is. It's the ones from people who have concerns that give you the actual idea about the server's issues. More importantly though it is specifically your own attitude right here and the idea of how to treat your players and potential customers, that is the most off putting factor, being the first impression and casting a long shadow on how I perceive your staff and the way you hand your issues. I imagine you spend your time in some closed circle of people among whom this kind of behavior is acceptable and possibly cool, but for a person from the outside who doesn't care about such things and who is used to certain levels of maturity and professionalism, this here is a highschool tier of I don't even know what this is, being edgy? Just dumbly stubborn because you think that makes you look serious and professional? Too full of yourself because you are someone on a retro video game server and it gives you a twisted sense of power? I don't know, but you get it all wrong and I understand RO servers have no people responsible for PR and most of the staff are teens doing stuff because they want recognition, but some good person should suggest you some change of attitude if they cared about you and the image of your server. Or at least stop you from posting where people can see it.

Boreas

QuotePositive opinions are written by people who want their points or rewards for writting them, you will find the very same positive opinions about any server there is.

You are not allowed to hand out rewards for positive reviews. Barely anybody uses their game nickname, how would we even know who submitted the reviews? It's actually a fact that people in general tend to give negative feedback more frequently than positive one.

QuoteIt's the ones from people who have concerns that give you the actual idea about the server's issues. More importantly though it is specifically your own attitude right here and the idea of how to treat your players and potential customers, that is the most off putting factor, being the first impression and casting a long shadow on how I perceive your staff and the way you hand your issues. I imagine you spend your time in some closed circle of people among whom this kind of behavior is acceptable and possibly cool, but for a person from the outside who doesn't care about such things and who is used to certain levels of maturity and professionalism, this here is a highschool tier of I don't even know what this is, being edgy? Just dumbly stubborn because you think that makes you look serious and professional? Too full of yourself because you are someone on a retro video game server and it gives you a twisted sense of power? I don't know, but you get it all wrong and I understand RO servers have no people responsible for PR and most of the staff are teens doing stuff because they want recognition, but some good person should suggest you some change of attitude if they cared about you and the image of your server. Or at least stop you from posting where people can see it.

While I appreciate your feedback I beg to differ on quite some points. First of all, people who get banned for breaking the server rules tend to drop a negative review simply to lower the reputation of the server. Pretty much what happened here. You saw a support ticket from a person who willingly broke the server rules which he accepted upon registration. I admit that my tone my be rough, but it's not unprofessional, I am not a teen and I don't see what majurity got to do with any of this. If you are short on arguments then please refrain from jumping to personal insults because that doesn't make you look any better.

Let's be real for a second, most if not all rant threads on RMS are posted by players who had a bad experience with the staff. If you look at those cases more carefully tho then you will notice that in at least 90% the player broke the rules or acted in a way that he came up as a trouble maker in some way. While the reaction to that may be a bit off in some cases, I would bet my left ball sack that in pretty much all of these cases the player deserved what he got and simply wants to lower the reputation of the server by brining it up. Of course I am not saying that all threads follow that logic, some of them,. especially when it comes to corruption and bias may be valid. I am also not trying to defend GMs who simply act retarded, hand out free items to players or ban them because they said "noob" in-game. I am more talking about the cases in which people botted and then claimed that they only got banned because the GM could not stand them. Or that they got banned because they traded an item while in fact they were selling items for money. (Check the other ticket about TalonRO in rant&rave)

tl;dr: Just because someone breaks the rules and doesn't get a good-bye kiss on their ban does not mean that the GMs don't act professional. If you come at me with a legit concern then I am more than willing to help you out in every possible way. However, if you break the server rules and cheat on the community then you do not deserve to be spoon fed with kisses and hugs. Simple as that. Oh and on the attitude part, please refrain from jumping to personal insults next time. I am not a teenager, I don't act like one and I also don't live in a circle of people who tolerate whatever bahavior you are trying to point out here. Thank you for your time!