Server Lost 12 Reviews Over Night

[asdfqwerty123]

Why did ScytheRO lose 12 reviews over night?

There was no reason given, no one attempted to contact me, and it seems that only our server had a mass amount of reviews taken away.

Please explain.

[yC]

Yep, but not only you.  We just started to bash people that do not follow the rules:

There are no server owners that can delete your reviews. However, the RMS Moderating Team WILL DELETE YOUR REVIEW(s) if it mainly consists of trolling and spamming material. People who write their reviews again after it's deleted claiming that the server owner deleted the reviews is nonsense. If your reviews contains one or more of the following, they will be deleted:

    * 1) Reviews that do not give any explanation for the score given (no matter the score is high or low) will be deleted. i.e. "Best Server out there!", "This server OWNZ!", "Join Join Join <3", "This server SUCKS!", "Totally lame server.", "GM corrupted the server." Why "gm corrupted" will be deleted? Because it does not give a fair score with respect to the Stability/Availability etc.
    * 2) Reviews consisting of trolling and spamming.
    * 3) Reviews consisting of language that is unacceptable to our site.
    * 4) Reviews consisting of personal attack.
    * 5) Reviews that mention the name of other server or person (Depend on the use).
    * 6) Reviews consisting of link(s) to third party image or site (Depend on the use).
    * 7) Reviews regarding fraudulent practices. In case of reporting fraudulent practices, you should contact us directly with proof such as URL or screenshots. Writing a review of that sort will be deleted if without proof. If the server is found guilty we will remove the server with its reviews altogether.
    * 8 ) Reviews that complain about the inability to connect to a server's site or download a server's patch files. If you cannot connect to the server or can't download their patch files. Simply do not review it. Only review when you have been on the server.
    * 9) Reviews with intent to lower the server's ranking.
    * 10) Reviews that refer to the review of others (this is not a forum).

That is on every write review page now figured people never read the TOS and will post any junk and any score they would.  If people fail to read it then if they break the rule their review will be deleted.  We are not going to tolerant non-sense reviews that does not say anything but "the best ever", "i crashed" etc.

This isn't new, just no one bother to follow the anti-spam rule in the TOS so now i make it clear and put it in their face.

[asdfqwerty123]

I'm still not convinced that you did this to other servers to the extent that you did it to our server.  In fact, I feel like ours was targeted because there are still those idiotic Ratings of 18 that were there yesterday along with the rest of our reviews such as this one that I contacted Riot about:

Server
Stability: 1
Availability: 1    
Community
Friendliness: 2
Eventfulness: 3    
Game Masters
Friendliness: 2
Availability: 2
Helpfulness: 1    
Game-play
Economy: 3
Guild Competition: 1
Class Balance: 2

Landos

Really bad server to play in I walked in and I had people harrassing me saying alot of hateful stuff to me I was really surprised of the comments I got from this server im not impressed.

Please ignore this "review". It's obviously someone with a personal grudge making a bad and abusive review because he/she cannot think of a good reason to say anything bad about the server so he/she has to make up a lie about the server...

Funny this person says they played for a month and yet they say it like they logged in once and got harassed for no reason whatsoever.




Or how about this one:

kuzhy - Rating 10

Yari held a pretty gay event.Wolf Wolfven is a bad example for this server, being a retard,saying that he doesnt care about newcomers that wanna see how the server looks like, calling names, and got nothing to do but killing a novice in pvp

All 1's? Personal grudge? This isn't a review, it's a rant because you lost One event and dislike One individual. The community as a whole is good and welcoming to newcomers, despite a rare "bad apple" or two which there are in every server

Is that enough or should I continue with the bad reviews that were purposefully ignored, and instead a bunch of good reviews were removed which lowered our legitimate server rating and review count.

Put plainly, this isn't fair and equal enforcement of rules.  I would like to see the reviews that were removed that were worse off than the ones I posted above or the number of other bad reviews for no reason that are still listed with the rest of our reviews.  It would seem like a purposeful targeting of our server to take away 12 good reviews and ignore all the unfair bad "reviews".

I've had no problems with RMS up until this point when I checked this morning to find 12 reviews missing.

It makes absolutely no sense to go after our server and yet leave servers like Niktout and Pre-RO with random and horribly written reviews such as

"Rating 10 - From all these replys i'm reading,it looks like the gm is saying the server sucks. Right on...don't play this server, you can tell, it sucks. :B"

or

"Rating 10 - this server sux, donor are too overwpoered, covered by lag, sucking gms and kcufing server, really a sh*t. ".

And yes, those are on the first page of their reviews.  I didn't have to look but half a second to see them.

Please, do explain the reasoning or logic behind this and how this somehow isn't targeting our server specifically.

[yC]

It's an on going process, we work from the top.  You can't expect reviews magically disappear from everybody all of a sudden.  You should at least see there's like 20 reviews removed from SurgeRO who is above you.  Also you can see they still have their negative reviews unremoved.

I only see one negative review on your first page.

We do not purposely ignore reviews, and this is not aimed to enforce anything to remove your negative review.  We only remove those that does not respect the review rules.  No matter the score is high or low. 

[Pandora]

And I thought I was going crazy but I could have swore my server had more reviews, I think 2 got deleted? Is it possible to know which ones and why? Since the reviews are not there anymore I don't remember what they contained, but I don't recall any spammy or tolly reviews or anything deemed illegal in the list given above.

[yC]

And I thought I was going crazy but I could have swore my server had more reviews, I think 2 got deleted? Is it possible to know which ones and why? Since the reviews are not there anymore I don't remember what they contained, but I don't recall any spammy or tolly reviews or anything deemed illegal in the list given above.

Haven't touch heRO yet ...

[asdfqwerty123]

Thank you for the quick response.  There should be a closer look at the bad reviews though because you can't just rate server Stability and Availability as 1's when it's constantly online 24 hours a day, 7 days a week.  The rest is almost all opinion, but you can't argue the fact of server status.  It's ridiculous how bad reviews can be posted without good reason, just because you have a personal grudge against a certain server (or someone who is part of another server trying to make you look bad).  As the rating system is now, it might as well be 20 points for server status, and 80 points personal lean because that's how everyone seems to use it.  I think there would be better thought out reviews if the review message space allowed it.  With all the detailed ratings, it's impossible to describe all of the reasons for your votes.

[yC]

yes i am deciding to maybe increase the message space by a bit and other ideas are coming into place.

[Pandora]

And I thought I was going crazy but I could have swore my server had more reviews, I think 2 got deleted? Is it possible to know which ones and why? Since the reviews are not there anymore I don't remember what they contained, but I don't recall any spammy or tolly reviews or anything deemed illegal in the list given above.

Haven't touch heRO yet ...

Then I guess it means that i AM going crazy!! XD *runs off*

[asdfqwerty123]

We lost about 5 more reviews.  Should I be keeping track?  We've jumped and dropped around the 100 mark multiple times.  What other servers are getting this much attention?  We only started on February 22nd of this year, we're not some long-standing server with years of reviews accumulated.  Having the ability to see what's being deleted would make me feel a little better about a large number of reviews being removed.

[Rbread]

I've been going around double checking everything.  I've deleted around 25 reviews these past few days from the top servers of every list (as they have more reviews).  Most of the reviews fall between "this server rocks" or "very very very fun".  They all lack reason as to why it's rated that way.  If you want me to pm you every review and reason the next time (I don't have a record of anything), then I can do that upon request.

[yC]

I can show you the recently deleted reviews in my log table:

-----------------------------------------------------------
this is a great server and i think more people should play on it
100/100


Dont like this server. Everyone is mean and GM's are corrupted
10/100


1 of my favourite servers, it is fun and makes u stay on for hours and hours xD
98/100


I have only been on for a few days, but from what ive seen, i really like this server so far.
76/100


oe of the best server if ever played and i hope that more friendly people will join us
100/100


just want to rate, don't wanna put up a review
100/100
------------------------------------------------

I am sorry if this make you feel bitter, but sure we need some quality control in the reviews.  Not just anything written with words are acceptable.  Those tells nothing about the server ... thus not a review.

[Transcend]

Why not make reviewers
ppl that will test servers
and have btw an "Editors review or an RMS review "

[asdfqwerty123]

I completely understand the need to remove those types of "reviews", but picking off the top 2-3 couple servers isn't fair because people with only 20-40 reviews have reviews just as pointless and get no attention at all unless enough posts are removed from the top couple that they move up in rank.  I don't expect you to get to every single one immediately, but there is a lot of constant removal of reviews on select servers and I don't think it's fair when only few servers are getting the large focus of all this.  People tend to just say what they feel about the server like I'm sure at least half of the reviews posted up until now were because you can't make a review in great detail with the space limit put on reviews as they are currently.  They've already told players through their ratings what each aspect of the server is rated in their personal opinion.  People still see this as a "click, vote, done" site that is a way to support and advertise servers.  If this was really focused on reviews with elaborated meaningful lengthy details then people wouldn't see it as just another "click, vote, done" type of server voting site.  Comments (reviews) almost seem like an after-thought the way they are presented, and at least I've only noticed this recently being a strictly enforced issue.  I'm not sure what was expected of people to write in the small space they get, and even less opportunity for the owners to reply unless the ratings are below a certain point.  Tell me, what is to stop someone from making an outrageous and false claim about server corruption (a commonly thrown around term that no one can argue convincingly against some vague claim like that) from being posted without reason on a server's reviews and the owner not get a chance to reply (when the rating is above the limit for an owner to reply)?  More importantly, what's to stop someone like this person from posting a bad review simply because they died in pvp?

Hiko
Rating: 28      
server has a huge problem with retarded players that only know how to run in and sacrafice you in pvp... lots of retards that only know how to hit and run...all noobs WoE is the most retarded...any wizzy can pwn, you die in 1 SG...

You said "retard" three times without ending a sentence. You should try maxing out your stats before running into PvP, it's not that hard. Also, having cards and gear would help a lot also. Server Availability should be 10, it's on 24/7.

I'm not sure saying "retard" repeatedly is considered a "worth keeping" type of review.  I preferred it when more focus was on taking the unreasonable bad reviews off than trying to judge who has the least detailed comment at the end of their decent to good rated review.

Obviously I wouldn't be as concerned if my server wasn't the one taking the brunt of this rule's enforcement, but since it is I feel like I should point out some obvious flaws in the reviewing process that should be considered before deleting mass numbers of reviews.

[Rbread]

I didnt say i'm taking it off of the top servers ONLY.  I'm slowly working my way down since that's the way the list is structured.  Should I go and hit reverse instead or randomly jump around and and try to remember which servers were skimmed?

Hiko
Rating: 28      
server has a huge problem with retarded players that only know how to run in and sacrafice you in pvp... lots of retards that only know how to hit and run...all noobs WoE is the most retarded...any wizzy can pwn, you die in 1 SG...

You said "retard" three times without ending a sentence. You should try maxing out your stats before running into PvP, it's not that hard. Also, having cards and gear would help a lot also. Server Availability should be 10, it's on 24/7.

Once again, I'm skimming for any comments that dont mean anything.  As stupid as that comment looks, he provided a basis for his review.  If you think that it's unfair, then I suggest using the "report comment" button as I'm just doing what I've been told to do.

Oh and btw, usually there are bad comments + good comments that balance each other out.

[asdfqwerty123]

If you think that it's unfair, then I suggest using the "report comment" button

Impossible.  Only players can use that, and I'm a server owner so I can't use the report comment button at all.

This message appears when I try to report any comments like this:

-- Error --
   
Sorry, you must be a registered member to report a comment.

[yC]

Tell me, what is to stop someone from making an outrageous and false claim about server corruption (a commonly thrown around term that no one can argue convincingly against some vague claim like that) from being posted without reason on a server's reviews and the owner not get a chance to reply (when the rating is above the limit for an owner to reply)?  More importantly, what's to stop someone like this person from posting a bad review simply because they died in pvp?

I kind of worry more of the 100/100 or 97/100 spam these days.  Bad reviews if it's unreasonable, breaking the rule, or reported by server owner = we have the right/reason to delete them in most cases.  As for good reviews where players got hidden incentives is harder to crack down.

I am a supporter of the bad review balance good review theory, it's true because you can't expect everyone to like your server.  Also you can't expect you (or your team) never done anything wrong to upset anyone.

[asdfqwerty123]

It's not that people here don't make mistakes, but that mistakes are dealt with reasonably.  If someone abuses their power, they're terminated and possibly banned depending on the situation.  Getting through the selection process to be a GM is hard, and requires a lot of time and work helping players.  This isn't a matter of perfection, but how a server is run and the features it has for the players.  I can't agree with your "balancing theory" because it only takes one bad review comment to make a server look bad.  There's a difference between "not liking" a server, and having a personal grudge to where you would spam bad reviews.  I can't agree with the your balancing theory because people can read the player typed comments and not just look at a pure number rating.

//

I hope server owners will have the ability to report with their owner accounts soon so I don't have to make another account just to use the report button.

[kopono]

I completely understand the need to remove those types of "reviews", but picking off the top 2-3 couple servers isn't fair because people with only 20-40 reviews have reviews just as pointless and get no attention at all unless enough posts are removed from the top couple that they move up in rank.  I don't expect you to get to every single one immediately, but there is a lot of constant removal of reviews on select servers and I don't think it's fair when only few servers are getting the large focus of all this.  People tend to just say what they feel about the server like I'm sure at least half of the reviews posted up until now were because you can't make a review in great detail with the space limit put on reviews as they are currently.  They've already told players through their ratings what each aspect of the server is rated in their personal opinion.  People still see this as a "click, vote, done" site that is a way to support and advertise servers.  If this was really focused on reviews with elaborated meaningful lengthy details then people wouldn't see it as just another "click, vote, done" type of server voting site.  Comments (reviews) almost seem like an after-thought the way they are presented, and at least I've only noticed this recently being a strictly enforced issue.  I'm not sure what was expected of people to write in the small space they get, and even less opportunity for the owners to reply unless the ratings are below a certain point.  Tell me, what is to stop someone from making an outrageous and false claim about server corruption (a commonly thrown around term that no one can argue convincingly against some vague claim like that) from being posted without reason on a server's reviews and the owner not get a chance to reply (when the rating is above the limit for an owner to reply)?  More importantly, what's to stop someone like this person from posting a bad review simply because they died in pvp?

Hiko
Rating: 28      
server has a huge problem with retarded players that only know how to run in and sacrafice you in pvp... lots of retards that only know how to hit and run...all noobs WoE is the most retarded...any wizzy can pwn, you die in 1 SG...

You said "retard" three times without ending a sentence. You should try maxing out your stats before running into PvP, it's not that hard. Also, having cards and gear would help a lot also. Server Availability should be 10, it's on 24/7.

I'm not sure saying "retard" repeatedly is considered a "worth keeping" type of review.  I preferred it when more focus was on taking the unreasonable bad reviews off than trying to judge who has the least detailed comment at the end of their decent to good rated review.

Obviously I wouldn't be as concerned if my server wasn't the one taking the brunt of this rule's enforcement, but since it is I feel like I should point out some obvious flaws in the reviewing process that should be considered before deleting mass numbers of reviews.

Live with it. We use this site to help promote our server, the absolute least we can do is abide by the terms and conditions.

[asdfqwerty123]

Live with it. We use this site to help promote our server, the absolute least we can do is abide by the terms and conditions.

Your post was pointless.  This topic died two weeks ago.  Of course we follow the terms and conditions.  If you read the topic you'd realize I was surprised at the beginning by the large number of reviews missing, and the staff (Riotblade and yC) told me why they were removed.  Now I know why, and I'm not upset about it.  When I made the topic I didn't know why, and then they told me the reason.  The point of this topic has been answered so there's no reason to continue it.  Next time please read the entire topic before making replies like that, it makes you sound arrogant and ignorant when you throw your two cents in without understanding a situation.