didn't their gms have accounts in forum and active in their forum? try pm them?
=/ it shouldn't be hard to tell who is a gm there, i mean...isn't a a big server? sorry, was never there ... and there should be a support/report section u can create topics about your problems...if you really can't find who to pm to, the last thing u could do is make a topic, just make sure you post in the right section of their forum and use acceptable language...
sorry, i thought you mean you already contacted for a re-check.