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Author Topic: BSOD IRQL_NOT _LESS_OR_EQUAL  (Read 7100 times)

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Offline Pow

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #15 on: Mar 07, 2010, 12:54 am »
I do but since I just got the computer back from the shop it was a fresh install. Is that why you ask?

No, but I just wanted to make sure in case I required you do some things. But I figured that since I already have the stuff on my computer, I might aswell do the analysis to save you time. Do the following for me:

If you have your control panel on "Classic Mode":

  • Click Start, then click Control Panel
  • Double-click System
  • Click the Advanced tab, and then click Settings under Startup and Recovery
  • In the Write debugging information list, click Small memory dump (64k)
  • Press "Okay"

If you have your control panel on "Category View":


  • Click Start, then click Control Panel
  • Click "Performance and Maintenance"
  • Click System
  • Click the Advanced tab, and then click Settings under Startup and Recovery
  • In the Write debugging information list, click Small memory dump (64k)
  • Press "Okay"

Then wait for your crash, and post the mini dump file here (You -should- be able to attach it here on the forums). You will find your minidump.dmp file in your C:\Windows\Minidump\ directory (You may already have one in there, give it a look before setting out to do the above).

-Pow
Divided we stand, together we fall.
There isn't any god that can save us all
So don't pray on your knees, just beg on your hands
There is no belief in this promised land

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Offline Felix90

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #16 on: Mar 07, 2010, 09:24 am »
Alrighty then.  That was what it was set to already.  Now... I have eight of the minidumps. x.x I'll zip em up and post them right away.  And Thank you for trying to help me Pow. I don't know what I can do to make it up to you but I'll try.

PS I woke up to another screen this morning. v.v Here's the code.
0x0000000A (0x8D5AA150 0x00000002 0x00000001 0x80515B6B)

Offline Pow

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #17 on: Mar 07, 2010, 04:17 pm »
Alrighty then.  That was what it was set to already.  Now... I have eight of the minidumps. x.x I'll zip em up and post them right away.  And Thank you for trying to help me Pow. I don't know what I can do to make it up to you but I'll try.

PS I woke up to another screen this morning. v.v Here's the code.
0x0000000A (0x8D5AA150 0x00000002 0x00000001 0x80515B6B)

Righto, well after early morning analysis (My god, its like.. 8AM and I'm already doing computer work) it appears as follows:


Note: This is obviously not the full output of the crash dump files you sent me, but I wont include it due it really meaning nothing to you  ;D


Quote from: Windbg
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini021610-01.dmp]
PROCESS_NAME:  avgcsrvx.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini021710-01.dmp]
PROCESS_NAME:  avgcsrvx.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini022810-01.dmp]
PROCESS_NAME:  avgupd.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini022810-02.dmp]
PROCESS_NAME:  AeternumRO.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini030110-01.dmp]
PROCESS_NAME:  avgcsrvx.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini030310-01.dmp]
PROCESS_NAME:  avgcsrvx.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini030610-01.dmp]
PROCESS_NAME:  avgupd.exe
Loading Dump File [C:\Documents and Settings\Jeremey\Desktop\RMS Saved Topics\dumps\Mini030710-01.dmp]
PROCESS_NAME:  avgcsrvx.exe

All of which caused by the always popular:

Quote from: Windbg
IMAGE_NAME:  memory_corruption

Now, there is two options from here. Since most of the crashes is AVG trying to run itself a scan or update itself, etc - You can uninstall it and use something else to see if that will fix your issues. But seeing as RO also crashed once during its opening, I figure it may be easier to just buy new RAM. This should fix your issues.

-Pow
Divided we stand, together we fall.
There isn't any god that can save us all
So don't pray on your knees, just beg on your hands
There is no belief in this promised land

Offline Felix90

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #18 on: Mar 07, 2010, 07:01 pm »
Oh my... That is troublesome. I've never had a problem with AVG before.  Thank you very much Pow. I really appreciate it. you didn't have to do this so late. ;.;

Thank you for the help though.  Would having more RAM fix this problem? Just give it more room to think without it crashing?

Offline Pow

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #19 on: Mar 07, 2010, 08:00 pm »
Oh my... That is troublesome. I've never had a problem with AVG before.  Thank you very much Pow. I really appreciate it. you didn't have to do this so late. ;.;

Thank you for the help though.  Would having more RAM fix this problem? Just give it more room to think without it crashing?

You're quite welcome. And nah, it's day time here and I had to get up anyway... :(

And no, if it still tries to page that address, it will still crash. It's not an issue of not enough RAM, it's an issue of RAM that isn't 'there' as it should be.

-Pow
Divided we stand, together we fall.
There isn't any god that can save us all
So don't pray on your knees, just beg on your hands
There is no belief in this promised land

Offline Felix90

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #20 on: Mar 18, 2010, 06:13 am »
WEll... I can't seem to fix the problem. I haven't gotten new RAM yet but I'd rather wait to spend some money. I have had two more blue screens. Here are the codes and the mini dumps. v.v

0x0000000A (0x00000011 0x00000002 0x00000001 0x80514C9B)
0x00000024 (0x001902FE 0xB7EAA1D4 0xB7EA9ED0 0x804EDAEA)

I have to get to work. I'll edit later with some more details that might and hopefully will be of assistance.

Temjin

  • Guest
Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #21 on: Mar 18, 2010, 10:42 am »
If the problems are becoming more and more frequent, it may be best to just bite the bullet and get some RAM.

Out here(Canada), 1GB of DDR2 is like, $40 or so. If your machine is really ancient and uses DDR as opposed to DDR2, it might be a bit pricier(I got mine for $65, but RAM is a solid investment if you already have faulty memory to begin with).

The hassle of trying to find a software fix when it's hardware sometimes isn't worth it. Especially if your machine has other uses(productivity, et cetera) than just RO.

Offline Felix90

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #22 on: Mar 18, 2010, 12:04 pm »
^^; I know. and thanks. The truth of the matter is I just bought myself a new computer. (Not this one I'm currently using.) I want to know however before I go and install RO on it if the same problem will occure. I greatly appreciate all the help and advice you guys have given me though.

My current/old computer will be given to my mother, who's gateway is ancient and is running windows 98 as it's only option. x.x She intends to wipe the drives clean so it starts anew.  Hence why I'm trying to figure out just what exactly the problem is. If it's hardware wiping the drives won't work and we'll have to splurge for new RAM. But if it is software, either a combination of two things or just RO. I still want to know for sure before I put it on my new computer and wind up having problems there. v.v

I know it's not possible to know exactly what is causing it and why. I was only trying to pick the brains of people who knew much more than me on the subject before I acted.

So once again guys. thank you for all the help.  As for that update I promised. I talked to the guy who redid my computer a few weeks ago. Which a week after I got it back I started having these problems. Though I'm still unsure of what is the exact cause.  Anyway. he told me to start uninstalling and disabling third party software.  Well... virtually any software on it right now is third party so needless to say I haven't really been taking on that daunting task. Plus... with the trouble I had with RO and the system Restore I'm hesitant to really do anything.  Finally. There's the possibility it's my antivirus, AVG. However I am thoroughly unwilling to go without an antivirus program. 

So I guess I'll post the question here too. What is a really good "internet security" (What I refer to as antivirus.) program? I've looked around and the favorites seem to be AVG, norton and bit defender. But I am as of yet undecided and somewhat confused.

Offline Pow

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #23 on: Mar 18, 2010, 04:14 pm »
Those two minidumps point to explorer.exe (Memory corruption - Oh noes) and the other back to AVG again.

However, it seems that your NTFS.sys (The one that controls your Hard disk) was the main cause of the AVG crash. To check your hard drive for errors, run a CHKDSK and let it recover any errors.

  • Start, Run -> cmd
  • CHKDSK /R

If it wants you to restart your computer, do so.

-Pow

PS: As for your internet security question, I use ESET. It is, however, not a free program and can be a little daunting to use for those who do not understand all of its capabilities.
« Last Edit: Mar 18, 2010, 04:17 pm by Pow »
Divided we stand, together we fall.
There isn't any god that can save us all
So don't pray on your knees, just beg on your hands
There is no belief in this promised land

Offline Green

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #24 on: Mar 19, 2010, 12:01 am »
PS: As for your internet security question, I use ESET. It is, however, not a free program and can be a little daunting to use for those who do not understand all of its capabilities.

Other ESET users exist? O_O
It's not a free program, but I've never paid a cent, and have 14,000 days left on my "membership". *nudgenudge*
Yes, the database still updates, too.

Offline Pow

Re: BSOD IRQL_NOT _LESS_OR_EQUAL
« Reply #25 on: Mar 19, 2010, 12:14 am »
PS: As for your internet security question, I use ESET. It is, however, not a free program and can be a little daunting to use for those who do not understand all of its capabilities.

Other ESET users exist? O_O
It's not a free program, but I've never paid a cent, and have 14,000 days left on my "membership". *nudgenudge*
Yes, the database still updates, too.

You must have gotten it from the same source I did.

-Pow
Divided we stand, together we fall.
There isn't any god that can save us all
So don't pray on your knees, just beg on your hands
There is no belief in this promised land