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Author Topic: Warpportal Blocking European Region Access except for Russia and CIS Countries  (Read 1894 times)

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Offline yC

Just came across this news:

https://forums.warpportal.com/index.php?/topic/235548-important-notice-regarding-european-region-access/

Quote
Dear Players,

Due to the changes of our company's service policy for the European regions, we are saddened to bring you news that, all games and WarpPortal services to the European regions listed below will be terminated on May 25th, 2018.

The following European countries will be affected by the termination of service: All the European countries except for Russian Federation and the CIS countries.

All WarpPortal game access and account access will be blocked by regional IP.  Refunds will be gradually sent for purchases made from February 1st 2018 to April 30th 2018 to those affected by this service termination.

We have updated our User Agreement and Privacy Policy to reflect the new changes going forward.

We thank you for your patience and understanding.

Edit: It seems to be related to this General Data Protection Regulation (GDPR) that will go into effect May 25th, 2018.

https://en.wikipedia.org/wiki/General_Data_Protection_Regulation

If they can get back to compliance term with the law they could provide service to those areas again.
« Last Edit: Apr 25, 2018, 03:08 AM by yC »

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Offline yennar

Yeah, those are some serious news.

I do not think they will comply with the GDPR. There are too many grey areas, which can bankrupt warpportal within a week.

Offline Bue

This regulation makes it very risky for online service providers to do business in the EU. The sanctions and overhead is insane.

You would be liable for the user's personal data (2.3, 2.9) and have to invest in a secure and compliant system with data and privacy controls (2.8, 2.10 - 2.13) and log each use of the data (2.14). (References are wiki sections in the GDPR article.)

RIP EU players without a VPN, but theres always private servers. :/
« Last Edit: Apr 25, 2018, 04:38 AM by Bue »

Offline Insomnia2000

How would a big pserver with EU players, like NovaRO, compare to iRO in compliance with the new law? I feel like there's two possible takeaways from this:
  • Compliance with the new law isn't really that difficult. Warp Portal would rather just block EU players than comply.
  • Compliance is somewhat difficult and bigger pservers, like NovaRO, are at an increased risk of lawsuits if they don't comply.
From my understanding, albeit minimal, companies just need to allow the user to actually delete/download/change/etc their own personal information if requested by the user and the company just needs to keep logs of what you the data is used for. That doesn't sound very difficult to comply with, but I'm sure there's more to it.


Offline Erissa

They would have to rely on Gravity to create fixes and workarounds for the laws so there's no chance that this is going to get fixed anytime soon (or at all).
How would a big pserver with EU players, like NovaRO, compare to iRO in compliance with the new law?
Since when have private servers complied with laws?

Offline yC

It isn't like this law passed overnight, there were 2 years of  transition period for companies to prepare.

Offline Erissa

It isn't like this law passed overnight, there were 2 years of  transition period for companies to prepare.
GravityTime™ requires 4 years for basic changes and bugfixes when it comes to iRO, something as big as this would be the equivalent of kRO allowing people to start the game trough firefox/chrome instead of being forced to use Internet Explorer.

Offline Insomnia2000

They would have to rely on Gravity to create fixes and workarounds for the laws so there's no chance that this is going to get fixed anytime soon (or at all).Since when have private servers complied with laws?
I think there's a difference between having to deal with legal action pertaining to an individual and legal action from Gravity. IIRC eAthena and other emulators are not considered illegal. The illegal part comes with modifying and distributing their client or from running Aegis. I also don't think that Gravity has much to gain most of the time in going after pservers. Exceptions being when they are directly competing, as seen with some EU pservers in the past in which legal action was taken.

However, I wouldn't put it past a very disgruntled EU player to attempt to bring down a pserver by taking legal action against the pserver for not complying with GDPR. Upset or banned players already do their utmost to defame or bring down a pserver through a variety of methods. Threatening legal action for not adhering seems like it could be a new method. I know if I was hosting a pserver, I'd be a little concerned at least.

It isn't like this law passed overnight, there were 2 years of  transition period for companies to prepare.

This is why I don't understand Warp Portal blocking EU IPs. I mean, not like they don't have their own official server in the EU, but two years seems like quite a bit of time for something that doesn't seem too difficult to comply with. I feel like a pserver could comply with the law pretty easily based on my understanding of it.

Offline Styx

There is some logic, they want to force EU players to the dying FRO. Which isn't representing EU at al but they just don't understand. FRO is in basic just a 90% commercial nationalistic French language based server. Interesting where it leads since iRO is mainly about bots or donations. Both never delivered very strong players, except an long list of cheaters and abusers.

Offline yennar

However, I wouldn't put it past a very disgruntled EU player to attempt to bring down a pserver by taking legal action against the pserver for not complying with GDPR. Upset or banned players already do their utmost to defame or bring down a pserver through a variety of methods. Threatening legal action for not adhering seems like it could be a new method. I know if I was hosting a pserver, I'd be a little concerned at least.

I think it's easy.
You can only get legal action if you have personal data in the first place. If you store any data on the account you can just delete the account if someone asks. Also, if someone gets banned - just delete the data. No data - no GDPR.

PS: Austria is already weakening the GDPR for it's companys. I don't know how this will be compatible with the EU, but if they go through with it, the GDPR in Austria will be almost meaningless.

Offline Erissa

https://forums.warpportal.com/index.php?/topic/235667-terms-of-service-update-faq-ro1/
Quote
All accounts registered from Europe will be disabled on May 25th.
Well, that's pretty much it for iRO.

Offline yC

Wow I thought most people will go the way of VPN and ignore the notice, now that is more serious that what was expected.

Offline Insomnia2000

I'm curious what happens to the population of iRO now. Seems like a pretty bold move to block EU registered accounts and future EU IP addresses.

What is the population of euRO these days? Maybe the goal was to move EU players from iRO->euRO to boost their population.

Offline Millefey

What is the population of euRO these days? Maybe the goal was to move EU players from iRO->euRO to boost their population.

This is an unlikely goal, as the refusal to comply with GDPR affects all games hosted by WarpPortal, not merely Ragnarok Online. Should a portion of these players continue playing and choose to move to euRO after being tragically shut out, it should mean good fortune for the European official. As far as the population count on euRO goes, at the moment of writing it hovers around low 600.

Offline Xarale

Wow, I'm speechless. 

I may not really play iRO anymore, but I'm saddened to see my very first RO characters gone simply because I live in the EU.  All because WarpPortal didn't wish to comply with GDPR. (something that they've had two years to do)

Another nail in the coffin for iRO I guess.  I imagine there'll be a nice new influx of players coming over to private servers though, if it's not already happening that is.

-X.

Offline DeePee

Another nail in the coffin for iRO I guess.  I imagine there'll be a nice new influx of players coming over to private servers though, if it's not already happening that is.

-X.

It is, we're starting to notice it already, haha.