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Offline Razzles

Player Attitudes
« on: Apr 21, 2013, 01:25 PM »
Well, I've been a player for almost my entire life as a player in RO and just got a the opportunity to become a GM in a server. (Well, they are eating up my patience and might became a MORE STRICTER GM because of this)

I'm getting a bad one, its barely my first time to experience this from a HR server.

I had met some few people who are nice, but most of them are fvck as hell.

Been a GM on a Mid Rate and in game moderator on a LR but never experienced something like this only on a HR.

So, does the player attitudes vary on the type of the server you have? LR/MR/HR/SHR? In your opinion guys.


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Offline Triper

Re: Player Attitudes
« Reply #1 on: Apr 21, 2013, 02:13 PM »
I would say that it depends on the server and population.

Low rates - hardly you see bad people unless is a guild vs guild trash talk war or 1 random stupid player that pop ups once in a while

Mid rates - depends on the server but I would say that what happens on low rates, happens here too.

High/Super High Rates - it depends on the server. I've played some where there was perma trash talks just for being in town and not in pvp but I've seen some with very nice people.
I would say that, nowadays, specially on servers with high rates and made by Asians for Asians, there is a trend where everybody wants/expects free items for joining those type of servers and trash talk is an usual thing.

PVP/BG/WoE servers - expect thrash talk 95% of the time everywhere because the game is taken on serious business mode. There are some rare occasions were some servers actually don't have this and there is actually adult discussions but it's very rare.

Seeing as you're on a server filled with pure trash talk and people asking for free items all the time, I would say that you should talk with the admin(s) and try to get into some mutual consensus and apply rules for a more restrict usage of @request and start to ignore some of the request for being retarded. You can even ask to devs apply something as a npc broadcasting every hour with something related to rules where that appears too.
Another possible way to resolve that could be blocking the usage of @request and exchange it for a npc where people would write their requests so you could do some trial from what matters and what not.
Another way could maybe be to warn when you're on/accepting @request and warn in advance that if someone is going to start trash talk, except to see /ex nickname and if they're gonna rant about that in any other place, expect gms do their job with mutes and bans[if necessary].

Offline Latin

Re: Player Attitudes
« Reply #2 on: Apr 21, 2013, 02:16 PM »
o.O

IMO, those !request trashtalkers are best treated with something like several hours mute.
If they keep doing it, increase the mute duration.

If your server rules doesnt cover that, suggest these rules to be added.

While GM isnt someone to be worshipped, they need to be respected.

Offline Kensei

Re: Player Attitudes
« Reply #3 on: Apr 21, 2013, 05:04 PM »
While Triper says it depends on the server type, I'd rather go with majority of the players. Where do the majorities come from? If it's one of the country with worst online community ever, well, you're screwed. There's almost no day you're going to be free from unjustified complains or trash talks.

Trust me, I've played on different server types with different people. I know which people are the source of trash talk.

Offline aROPandora

Re: Player Attitudes
« Reply #4 on: Apr 21, 2013, 10:04 PM »
o.O

IMO, those !request trashtalkers are best treated with something like several hours mute.
If they keep doing it, increase the mute duration.

If your server rules doesnt cover that, suggest these rules to be added.

While GM isnt someone to be worshipped, they need to be respected.

I agree with this, I have had a few times when someone was angry over something and took it out on me in @requests or main chat, but our server has specific rules about disrespect and so there is a clear guideline for punishment. It seems to deter most people from mouthing off when they are angry over something small. Of course it won't stop everyone but it might help.

Offline Razzles

Re: Player Attitudes
« Reply #5 on: Apr 22, 2013, 04:58 AM »
In responses to your replies, me and the GM team decided to put up a stricter server rules, and different punishments are also indicated in some aspects of the game and especially to player/s to GM as well. Some had been muting players all over and over and over again and if they won't stop, we may ban them instead. Who the hell would want to keep punishing a player that won't change?

We had been talking about some implementations in the server too, like what Triper said, a NPC that will broadcast the rules like every 30 minutes or so (for them to be able to memorize it) We had also been jailing and muting a lot of players recently and once their @request is ignored, they will goddamn spam it to hell, its like you've maxed out the whole chat screen (F10) and what happens is you've scrolled up and down so hard and yet it had covered up the chats.

We might remove @request due to this and such, if the whole staff will agree, of course and implement #/@ main, market, guild instead.

Triper, the Event GMs have @jail and @mute so we are making the use of it and when we punish players, we also take screenshots of what they did too. Meanwhile the Head GM has the @ban (so far non has been banned except for those who stupidly forgot or accidentally turned on TPP and Harmony detected them and banned)

Kensei, I have to agree with you, I bet this is the most worst community ever and plus of the majority of the players come from the same place though. Some are nice but mostly fvcking badass people.

Latin, I agree on the part where you said "While GM isn't someone to be worshipped, they need to be respected."

aROPandora, yes, we had placed a stricter rules now, hope it will work as intended or if not, gonna make punishments damn stricter.

We've decided to put up things like this:

On GMs Events, whoever the GM is hosting the event, she is in charge of how she will be punishing the player.

Then in game and forum punishment is as follows:

First offense: Warning
Second: Mute
Third: Perma ban from the server.

Offline Kensei

Re: Player Attitudes
« Reply #6 on: Apr 22, 2013, 06:35 AM »
You need to chill out. Okay maybe your server majorities are terrible people but as a GM you should not lose your cool.

Also, removing @request while enabling main chat does not help. You don't really shut their options to get your attention. Some people will always try to find any way to get your attention when they got some grudges on you. You have to judge their degree of hatred, don't get pissed off because of one "F" word. That just shows how not tolerant you are.

You might want to do IP ban if the case reaches severe level. Account ban won't hurt since most private servers are free and making new emails is not that hard. But then again, you should be careful in case of several people sharing the same IP.

Another controversy? Shutting down any necessary means to get staffs' attention can make your server "not communicative / supportive". So yeah, think twice before making decision. Don't go all out of rage just because some people pissed you off.

Offline Razzles

Re: Player Attitudes
« Reply #7 on: Apr 22, 2013, 09:16 AM »
We tend not to lose our cool, but we just ignore them instead, with their attitudes, even the admin herself is losing her cool. Either, a lot are abusing @request, mostly spams and badmouths. We do ignore them, but from time to time, we are also noticing that people are already too much. Its kinda weird at the moment that the GMs has a @main command and the player does not have one. /hmm

Well, the consequence of IP ban is if others are playing in the same place, well, some are near to it, especially attempted to DDOS the server recently because of the extra freebies not given out that fast (the owner was offline by that time /swt)

I agree with the controversy part, but if they would continue it, the whole team might end up deciding removing @request instead. 85% of the population are those people who pisses/annoys/badmouth/trashtalks the gms.

Offline Triper

Re: Player Attitudes
« Reply #8 on: Apr 22, 2013, 09:33 AM »
Use /ex nickname after ignore, it's easier that way imo. Your chat won't be covered by someone stupid and people later can know why that happen if you pm them back warning them about it. Also, making the staff hard to reach won't help since, as much as  many players seems to be ****-heads in that particular cases, the others aren't and sometimes they may need help and don't know where to go.

And if the server has that much problems with the free items, make an npc that gives them when they start the game for the first time[limiting it to 1 time per account is enough].

Offline Razzles

Re: Player Attitudes
« Reply #9 on: Apr 22, 2013, 10:01 AM »
Should try doing it once I log in once more, of course, I have to /ex all their character names then.

Here's the thing, we have a automated NPC for the freebies except for the one from the admin. The free items are, 2 briss, 1 mjolnir, 1 sleipnir, 100 box of berry, well, its a high rate server after all. Of course, making a new account means you can get these items after. That's why the owner decided to make it as a extra freebie which means she will give it to you, now, she removed it as far as I remember and now people are.... /swt

Offline aROPandora

Re: Player Attitudes
« Reply #10 on: Apr 22, 2013, 11:20 AM »
Getting rid of @request altogether might backfire on you...they will still find ways to get around it and now you aren't easily reachable by the ones that do have an honest question/problem. You might end up losing the people you actually want to keep x_x

Offline Triper

Re: Player Attitudes
« Reply #11 on: Apr 22, 2013, 11:46 AM »
But you can make an account variable that starts with 1 and goes to 0 after being used ._. Just needs to be for that particular item.

And having or not @request it depends on the substitute. If it's good enough and organized, it will just be better overall.

Offline Latin

Re: Player Attitudes
« Reply #12 on: Apr 22, 2013, 08:00 PM »
You could just put a !request cooldown for like 5 minutes. Make it start cooldown upon login (so people will only can use !request after 5 minutes of login), so people wont just !request -> character select -> !request spam again.

Also, really, mutes wont stop them?

Offline Razzles

Re: Player Attitudes
« Reply #13 on: Apr 23, 2013, 07:09 AM »
Mutes doesn't work, seriously. Even we mute them for hours, damn. /swt

The idea of @request is still pending, so far we have a newer issue that had reached our concerns.

Well, news from co-GMs that some were behaving well after the rules were revised, I guess, we should notice it out for a short while.

Offline aROPandora

Re: Player Attitudes
« Reply #14 on: Apr 23, 2013, 12:32 PM »
How long do you mute them for and it still doesn't work?  /omg

Offline Razzles

Re: Player Attitudes
« Reply #15 on: Apr 30, 2013, 06:38 AM »
More than 1.5 hours (some had muted them for like 5 hours or so)

Anyways, some of the people (those who had repeated the same thing) were ending up to choose either perma IP ban and MAC ban (thus, one of their friends talked to the person or the whole guild will be banned too, since they are playing in 1 place) and decided to shut his mouth off.

Anyways, thanks for the responses, everyone, the community has less of this and we had informed them badly, next cases will be dealing with serious matters.

Offline brainnysmurfs

Re: Player Attitudes
« Reply #16 on: May 15, 2013, 12:58 AM »
In my case, if someone who has attitude problem I jail them and I will talk to them 1 on 1. Coz I really need to know first why he/she doing that then I will ask nicely not to do that again and ofcourse I will give some warning on it.

And yes most High Rate Server especially those who want "FREEBIES" everytime they join.

Offline SukiChii

Re: Player Attitudes
« Reply #17 on: May 15, 2013, 08:12 PM »
Thank goodness I haven't had a problem with a player.
Then again, the server is new.
If someone misbehaves, I just warn them, and they go on their merry way.

Offline ecdarreola

Re: Player Attitudes
« Reply #18 on: May 15, 2013, 08:59 PM »
Attitude is somehow uncontrollable if the player is really on rage. but then again, it really depends on how the environment is. What matters most is that you have to stay calm. After all, they're all your players. You cannot please everyone. Just endure lol.

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Offline DeePee

Re: Player Attitudes
« Reply #19 on: May 16, 2013, 02:02 AM »
A mute generally does help. We generally punish trashtalking or harassment with 6-12 hour mutes, depending on the case. In 90% of the cases, people stay calm after that. There's only a small group of people really who keep causing problems. But hey, if they do it again: double the mute time~

Offline fcktehname

Re: Player Attitudes
« Reply #20 on: May 16, 2013, 06:31 AM »
Well, In a official server when a GM mutes a player, the player is muted and that's it. but on a private server when a GM mutes a player, the player goes to forum and says the judgement maybe by the GM was wrong. know why? because we have a forum to handle things like this. if you have a private ticket system, and a person to handle that ticket system, that would reduce the amount of drama. here's an example. every time a GM bans a player, he takes the screenshots and gives it to the private ticket system manager. when a player complains to him, he can show him the proof. whereas the drama in the forum only leads to reduction of the population.

As long as there's drama in the forums, the population will reduce and gms wont be able to stop it. /sob

Offline Playtester

Re: Player Attitudes
« Reply #21 on: May 16, 2013, 07:13 AM »
On official servers there are just as many complaints about unfair staff on forums as in private servers, except that there they get directly deleted and the person gets asked to discuss it in private with the customer support.

Offline Kensei

Re: Player Attitudes
« Reply #22 on: May 16, 2013, 09:17 AM »
In my case, if someone who has attitude problem I jail them and I will talk to them 1 on 1. Coz I really need to know first why he/she doing that then I will ask nicely not to do that again and ofcourse I will give some warning on it.

And yes most High Rate Server especially those who want "FREEBIES" everytime they join.

Careful, you might get outwitted by their BS. Some players are able to do that.

Thank goodness I haven't had a problem with a player.
Then again, the server is new.
If someone misbehaves, I just warn them, and they go on their merry way.


Always prepared. Believe me, I never found a RO server that's free from toxic players.
Oh, unless it's pure PvM. Then again, people will always try to find something to compete on.

On official servers there are just as many complaints about unfair staff on forums as in private servers, except that there they get directly deleted and the person gets asked to discuss it in private with the customer support.

"Support"

Not even once.

Offline SukiChii

Re: Player Attitudes
« Reply #23 on: May 16, 2013, 05:51 PM »
Always prepared. Believe me, I never found a RO server that's free from toxic players.
Oh, unless it's pure PvM. Then again, people will always try to find something to compete on.

Oh no. I'm pretty sure I'll find bad apples sooner or later.
I just have to prepare and learn how to deal with them.

Offline Gaele

Re: Player Attitudes
« Reply #24 on: May 17, 2013, 01:55 AM »
Well, I experience a lot of trash talks and rude players (I won't be stating any evident ethnicity) in HR / SHR servers. I GM'ed once and they were all rude to me for the reason I do not know. That's why I'll only go online to host an event and leave ;_;

Offline crysiscore3

Re: Player Attitudes
« Reply #25 on: May 18, 2013, 05:41 PM »
I would say that, nowadays, specially on servers with high rates and made by Asians for Asians, there is a trend where everybody wants/expects free items for joining those type of servers and trash talk is an usual thing.
While Triper says it depends on the server type, I'd rather go with majority of the players. Where do the majorities come from? If it's one of the country with worst online community ever, well, you're screwed.
Kensei, I have to agree with you, I bet this is the most worst community ever and plus of the majority of the players come from the same place though. Some are nice but mostly fvcking badass people.
I wonder what "Asian country with the worst community ever" you could possibly be talking about  /hmm
Thinking of making your own RO PServer?
Read this first.

Offline Kensei

Re: Player Attitudes
« Reply #26 on: May 20, 2013, 03:04 AM »
I wonder what "Asian country with the worst community ever" you could possibly be talking about  /hmm

Oh you'll know what I'm talking about if you actually play several MMORPGs, especially in SEA server.

Offline Axiom

Re: Player Attitudes
« Reply #27 on: May 20, 2013, 06:27 AM »
So, I've been GM for a sizeable variety of RO servers and yes, based on experience, HR/SHR servers are more likely to land you more pricks than MR/LR servers. The reason why seems simple to me: Instant gratification. LR/MR players recognize and appreciate a grind, so their patience for most things do stretch a little further than most HR/SHR players do (Read: Not at all). Some HR/SHR players may also feel that the fact they chose to play on your server over every other option entitles them to special treatment.

As far as enforcement goes, it helps to be consistent. Lay down the law in writing, make sure they've seen or have been constantly reminded to review it, and enforce a transparent system for apprehending and sanctioning anyone who breaks the rules. Gather screen shots, chat logs, or whatever solid evidence you can to corroborate your claims. Enforce consistent sanctions for each offense (1 Day Ban for X offense, Permaban for Y offense) that you, your staff and your players understand and will adhere to.

A system in writing is your leverage against anyone who decides to cop an attitude with you. Avoid losing your cool if possible. If they act up verbally, do nothing but issue a stern warning first. If they act up again, mute them. In a few cases, they'll work around that by switching characters. That's most likely when you should ban them.

I've had to GM on aeRO-Mayaan/Turbo/Keenan, LykanRO, ZetaRO, AstralRO, and my own Cerulean Sky and Chu! RO. HR servers with histories of corruption (aeRO, ZetaRO from my experience) tend to have a more toxic population until you address the problem aggressively. Intimidation's worked well on my end.
« Last Edit: May 20, 2013, 06:38 AM by Axiom »

Chu! Ragnarok Online - Your world, your way.

Offline Yuzo

Re: Player Attitudes
« Reply #28 on: May 27, 2013, 10:04 PM »
From experience, punishing a player is just stroking their ego.

Offline Novus Orbis

Re: Player Attitudes
« Reply #29 on: May 28, 2013, 01:25 AM »
So, I've been GM for a sizeable variety of RO servers and yes, based on experience, HR/SHR servers are more likely to land you more pricks than MR/LR servers. The reason why seems simple to me: Instant gratification. LR/MR players recognize and appreciate a grind, so their patience for most things do stretch a little further than most HR/SHR players do (Read: Not at all). Some HR/SHR players may also feel that the fact they chose to play on your server over every other option entitles them to special treatment.
Too true man.
/ene

Offline lokomotioz

Re: Player Attitudes
« Reply #30 on: Apr 07, 2016, 09:48 AM »
my character was sent out to jail.. How will i know how much time left for me to get out?

Offline Jessie Rocket

Re: Player Attitudes
« Reply #31 on: Apr 07, 2016, 11:58 AM »
In theory, if your server has this command, it's :

@jailtime : to display the time remaining in jail

Offline kmart

Re: Player Attitudes
« Reply #32 on: Apr 08, 2016, 11:54 AM »
i'll mannered actions shouldn't be tolerated in a server. that is one of the reason why players leave a server because of too much toxic on community.

Offline NeoLazarus

Re: Player Attitudes
« Reply #33 on: Apr 22, 2016, 10:49 AM »
The users only have as much right to respect you as your intellect reaches.  If you're an idiot, the players deserve to tell you to fuck off.

Offline Eluminare

Re: Player Attitudes
« Reply #34 on: Sep 28, 2016, 05:46 AM »
Well, I've been a player for almost my entire life as a player in RO and just got a the opportunity to become a GM in a server. (Well, they are eating up my patience and might became a MORE STRICTER GM because of this)

I'm getting a bad one, its barely my first time to experience this from a HR server.

I had met some few people who are nice, but most of them are fvck as hell.

Been a GM on a Mid Rate and in game moderator on a LR but never experienced something like this only on a HR.

So, does the player attitudes vary on the type of the server you have? LR/MR/HR/SHR? In your opinion guys.


OT:
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I know it's the old topic but I - honestly - know this feeling. Back then, when I finally achieved my current position, I was really hyper and I trully wanted to give some input into the server. Hosting events, being active and kind to the community, speaking to them in a polite way, trying to make "friends" not "enemies", trying to see every player as an individual person.. but the longer I was on my position the more I felt like it's not as colorful as everyone is expecting. Players are rude sometimes, they will stab you in your back even tho you are trying to help them. I don't trust anyone beside the GM team at the moment and I'm looking carefully in every case because - even if you want to help - you can turn yourself around and finish as this "shi**y GM" that everyone around hates..
Eluminare van Rijn - the honest review maker

Offline Amdusias

Re: Player Attitudes
« Reply #35 on: Sep 28, 2016, 02:33 PM »
Quote from: Eluminare
I know it's the old topic but I - honestly - know this feeling. Back then, when I finally achieved my current position, I was really hyper and I trully wanted to give some input into the server. Hosting events, being active and kind to the community, speaking to them in a polite way, trying to make "friends" not "enemies", trying to see every player as an individual person.. but the longer I was on my position the more I felt like it's not as colorful as everyone is expecting. Players are rude sometimes, they will stab you in your back even tho you are trying to help them. I don't trust anyone beside the GM team at the moment and I'm looking carefully in every case because - even if you want to help - you can turn yourself around and finish as this "shi**y GM" that everyone around hates..

I know the exact same feeling. Some players can be very friendly, helpful and grateful. However, quite a lot of them can be toxic and borderline cruel towards GMs. The smallest mistake on the GM's part, even one that has no real impact, and some players will take the opportunity to jump at you like rabid hyenas.

I'm not sure how many GMs have experienced the following, but another thing I've noticed in the server I GM for is kinda odd, to say the least. Playing as a "legit character" seems to be anathema to some, mainly in the sometimes-toxic WoE scene. Whoever I associate with becomes the subject of wild speculation and mud-slinging. And it's not like the server has a history of cheating GMs either, the last one to have been banned for it was 2009, and we're all carefully monitored. I'm not sure if others have experienced this, but... If we can't play the game normally like any other person, why would we spend countless hours developing it and creating content?

./EndRant :(

(And just to clarify, I made this account just now to avoid using my regular one. I don't post often anyway, but I'd rather not have a pack of drama-hyenas waiting for me at home~)
« Last Edit: Sep 28, 2016, 02:38 PM by Amdusias »

Offline Yrgav

Re: Player Attitudes
« Reply #36 on: Sep 28, 2016, 06:08 PM »
I'm not sure how many GMs have experienced the following, but another thing I've noticed in the server I GM for is kinda odd, to say the least. Playing as a "legit character" seems to be anathema to some, mainly in the sometimes-toxic WoE scene. Whoever I associate with becomes the subject of wild speculation and mud-slinging. And it's not like the server has a history of cheating GMs either, the last one to have been banned for it was 2009, and we're all carefully monitored. I'm not sure if others have experienced this, but... If we can't play the game normally like any other person, why would we spend countless hours developing it and creating content?

I've had that happen with me when I wasn't even playing any kind of legit character: PvE, PvP, or WoE.

Offline Blinzer

Re: Player Attitudes
« Reply #37 on: Sep 29, 2016, 03:29 PM »
I know the exact same feeling. Some players can be very friendly, helpful and grateful. However, quite a lot of them can be toxic and borderline cruel towards GMs. The smallest mistake on the GM's part, even one that has no real impact, and some players will take the opportunity to jump at you like rabid hyenas.

I'm not sure how many GMs have experienced the following, but another thing I've noticed in the server I GM for is kinda odd, to say the least. Playing as a "legit character" seems to be anathema to some, mainly in the sometimes-toxic WoE scene. Whoever I associate with becomes the subject of wild speculation and mud-slinging. And it's not like the server has a history of cheating GMs either, the last one to have been banned for it was 2009, and we're all carefully monitored. I'm not sure if others have experienced this, but... If we can't play the game normally like any other person, why would we spend countless hours developing it and creating content?

./EndRant :(

(And just to clarify, I made this account just now to avoid using my regular one. I don't post often anyway, but I'd rather not have a pack of drama-hyenas waiting for me at home~)

People who complain about admins or GMs having legit characters are just brats who would cheat if given the same opportunity or position as said GM or admin. These entitled kids don't think about how much damage they cause to a server by blabbing nor do they care, so I suggest you subject their actions to punishment according to your server rules. Freedom of speech is a great thing to have until people use it to box you into a position where you can no longer be free, so that is where you draw the line.

Offline Terpsichore

Re: Player Attitudes
« Reply #38 on: Sep 29, 2016, 10:01 PM »
I've been openly using a normal character shortly since the server opened and it isn't secret to anyone. I participate in PvM activities and help out newcomers when I have free time on that character as well. Which is actually a great way to test out your changes and content in actual party scenarios, it also helps you fish bugs and issues you wouldn't discover otherwise.

So far there hasn't been any issues and I haven't heard any complaints. Of course, you can't always know what others are saying at your back, especially when you don't even have mapspy enabled, like it happens everywhere else. If you're open about it and aren't doing anything shady, there will be less conspiracy theories brewing in the shadows.

Offline Kris

Re: Player Attitudes
« Reply #39 on: Oct 26, 2016, 05:51 AM »
I've played LRs, MRs, HRs and SHRs and can confirm that people who play MRs are the hardest ;)
2k18 Return

Offline Costello

Re: Player Attitudes
« Reply #40 on: Jan 09, 2017, 11:54 AM »
Just stick to your Server Rules and give them proper sanction.  /no1
And btw don't take it too personal.